The Customer is NEVER Right - A Nurse Practitioner's Perspective
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Healthcare's "few indeed bad apples". WHAT!?!
They called it, “Violence in nursing”: I call it, “Healthcare Directed Violence”
Patient satisfaction = Nurse satisfaction, NOT!
What just HAPPENED!?!
I am neither a pessimist or an optimist. I am a REALIST!

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AVAILABLE TODAY!

NEWS FLASH! The book is available today (23 Oct 2012) for Pre-Order.
 

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