The Customer is NEVER Right - A Nurse Practitioner's Perspective
RSS Become a Fan

Recent Posts

Healthcare's "few indeed bad apples". WHAT!?!
They called it, “Violence in nursing”: I call it, “Healthcare Directed Violence”
Patient satisfaction = Nurse satisfaction, NOT!
What just HAPPENED!?!
I am neither a pessimist or an optimist. I am a REALIST!

Categories

BOOK Happenings!
EXTRA!
The Customer is NEVER Right
powered by

My Blog

The only rule is you can NOT smile!

Before going on the book tour I had to get a passport photo for credentialing at another job and I went to Walgreens to have that done. There, the young lady taking the picture says to me, “The only rule is you can NOT smile. First I said to her, "That will not be a problem." However, after leaving the store it clicked. WOW! I thought. Where has that statement been all my life?
 
Imagine sharing that with customers, “The one rule is you can NOT smile.” Just thinking about it puts a smile on my face. : )
 

0 Comments to The only rule is you can NOT smile!:

Comments RSS

Add a Comment

Your Name:
Email Address: (Required)
Website:
Comment:
Make your text bigger, bold, italic and more with HTML tags. We'll show you how.
Post Comment