A common critique of the book has been that the book is repetitive, and I agree. However, none of the stories in the book are new and similar stories, if not the same ones, have been told by a number of authors, both from healthcare and from outside of healthcare. Nonetheless, others have told the same repetitive and redundant stories over and over and over again. So, yes, many of these same stories have been told over and over and over again by a number of authors and in a number of mediums as well, whether written, audio, video, as part of presentations and even as part of late breaking news, be it by video or audio, and again, over and over and over again. And many of these same repetitive and redundant stories have been addressed by private, public and government agencies as well, yet, again, over and over and over again! However, despite the repetitive and redundant sharing, forums, telling, dissection, analysis, debate, coverage, talks, symposium or dialogs of these same repetitive and redundant stories little has been done, if anything, to escape the repetitive and redundant stories and more important evade the collateral damage they leave behind. Why?
Making matters worse, these same repetitive and redundant stories are not JUST anecdotes but are what many healthcare workers have experienced as well. Shift after shift, day after day, week after week, month after month, year after year, and now decade after decade in hospital after hospital, clinic after clinic, office after office and emergency department after emergency department, the same repetitive and redundant stories. Even worse, other healthcare workers have repeatedly been casualties of the same collateral damage these repetitive and redundant stories leave behind as well, the same repetitive and redundant stories that some do not want to hear. Yet, although over and over and over again, nothing! Why?
The point, that despite that many of these stories are not new and have been told over and over and over again, by a number of authors and in a number of mediums, they have not gotten anyone’s attention. So, then, does that mean that as healthcare workers we should stop repeating ourselves as no one is listening? Or care? Or will it take for someone to die for others to notice? As for the latter, No! As that too has happened, repetitively, over and over and over again, and although those sentinel events are well documented in healthcare and lay mediums, over and over and over again, still nothing!
So yes, I agree, the book is repetitive. However, as I have said to many, “Do not judge my words. Judge my intent.” With that said, try to look beyond the repetitiveness and redundancy of the book and instead pay attention to its intent, because “The world [Healthcare] will not be destroyed by those who do evil, but by those who watch them without doing anything.” ~Albert Einstein~ [The Knitted Brow]